Last updated: November 2025
Clayton Oak Properties Limited is committed to protecting your privacy and personal data.
Who We Are
Clayton Oak Properties Limited (Company No. 09534727) manages residential properties in Slough.
What Information We Collect
We collect and process personal data necessary for property rental purposes:
From Prospective Tenants:
- Name and contact details (email, phone number)
- Information provided in enquiry forms
- Property preferences and requirements
From Current Tenants:
- Personal details for tenancy agreements
- Payment information
- Maintenance and repair requests
- Communications regarding your tenancy
How We Use Your Information
We use your personal data to:
- Respond to property enquiries
- Process tenancy applications
- Manage tenancies and properties
- Handle maintenance requests
- Comply with legal obligations
- Protect deposits through approved schemes
Legal Basis for Processing
We process your data based on:
- Contract: Necessary for tenancy agreements
- Legal obligation: Compliance with landlord regulations
- Legitimate interests: Property management and maintenance
How We Protect Your Data
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.
Who We Share Your Data With
We may share your data with:
- Deposit protection schemes (MyDeposits)
- Property Redress Scheme (for complaints)
- Contractors for maintenance (only as necessary)
- Legal and regulatory authorities when required by law
We do NOT sell or share your data for marketing purposes.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Data Retention
We retain your data:
- Enquiries: Up to 2 years
- Tenancy records: 6 years after tenancy ends (for legal compliance)
- Financial records: 6 years (for tax purposes)
Cookies
Our website uses minimal cookies for functionality. We do not use tracking or advertising cookies.
Contact Us
For any privacy-related queries or to exercise your rights, contact us:
- Email: i n f o @ c l a y t o n o a k p r o p e r t i e s . c o m
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
